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Add Logo to Email Templates

Last updated: October 07 2024

Written and researched by experts at Avada Learn more about our methodology

Your logo is the visual cornerstone of your brand, instantly communicating your identity and values. Incorporating it into your Shopify email templates ensures instant recognition and reinforces professionalism in every customer interaction. 

Shopify makes it easy to add your logo to all notification emails at once. This guide will walk you through adding a logo to your email templates on Shopify and give you some tips for making it look great.

Let’s get straight to it!

Step-by-step Guide to Add a Logo to Your Email Templates on Shopify

Step 1: From your Shopify admin, go to Settings > Notifications

Guide to Add a Logo to Email Templates on Shopify 1

Step 2: Click Customer notifications.

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Step 3: In the email template editor, choose Customize email template

Guide to Add a Logo to Your Email Templates on Shopify 3

Step 4: In the Logo section, click Add Image to upload a new logo image or choose from your image library. You can also adjust how big you want it to appear on your email.

Guide to Add a Logo to Your Email Templates on Shopify 4

Step 5: Click Save to preview your email templates and make adjustments if necessary. This change will be applied to all emails from your Shopify store.

Guide to Add a Logo to Your Email Templates on Shopify 5
  • High-Quality Image: Use a high-resolution logo that maintains clarity even when resized for email display.
  • Size Matters: Keep your logo file under 1MB to ensure fast loading times. Aim for dimensions around 250x100 pixels for optimal display across devices.
  • Transparent Background: If possible, use a PNG file with a transparent background so your logo blends smoothly with different email backgrounds.
  • Maintain Consistency: Ensure the logo in your emails matches your website's logo for brand cohesion.
  • Responsive Design: Use a logo that looks great on both desktop and mobile devices. Test your email on various screen sizes to ensure consistency.

Bottom Line

Adding your logo to Shopify’s email templates is an easy yet impactful way to enhance your brand presence and keep your communication consistent. By following this guide, you’ll create a professional look for every customer interaction. Remember, in e-commerce, every interaction counts – make yours memorable with a well-placed, impactful logo.

FAQs

Can I use different logos for different email templates?

No. Currently, Shopify uses the same logo across all email templates. To use different logos, you’d need to edit each template’s HTML manually.

What file format should my logo be?

For best results, use a PNG file with a transparent background. JPGs are also supported, but PNG offers better clarity and flexibility.

Will adding a logo affect the email’s performance?

No. Adding a logo to your email templates won’t slow down delivery or affect performance as long as the logo is correctly optimized for web use.

It’s best to update your email logo whenever you rebrand or significantly change it. Consistency across all platforms is key for brand recognition.

What if my logo appears blurry or distorted in the emails?

Ensure your logo file is high-resolution and optimized for web use. You can also adjust the logo size within the template editor for better display.

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Sam
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Sam Nguyen is the CEO and founder of Avada Commerce, an e-commerce solution provider headquartered in Singapore. He is an expert on the Shopify e-commerce platform for online stores and retail point-of-sale systems. Sam loves talking about e-commerce and he aims to help over a million online businesses grow and thrive.