Top 20 Shopify FAQ Apps In 2025
Last updated: December 10 2024
As online shoppers demand faster and clearer answers, having a strong FAQ system has become essential for Shopify store owners. That’s where the right FAQ app can make all the difference by streamlining customer support and providing instant answers.
In this article, I’ll share the top 20 Shopify FAQ apps for 2025 that I have tested and experienced within the last few years. By the end of this article, you’ll know exactly which tools can help your store reduce inquiries and build trust with buyers.
The 20 Best Shopify FAQs Apps
#1. Product Q&A by Buddy Apps
Product Q&A by Buddy Apps lets you add custom questions and answers directly on product pages, enhancing the shopping experience. I like how it helps customers make informed decisions by addressing common queries right where they need them.
Highlight features:
- Customizable Q&A sections
- Responsive design for all devices
- Easy integration with product pages
- User-generated questions and answers
Price: $29.99 one-time charge
Rating: 5.0/5⭐
#2. Advance FAQ
This Advance FAQ provides a straightforward way to create and manage FAQs for your store. It’s simple to use, and I appreciate that it allows for quick setup without needing any coding skills.
Highlight features:
- Drag-and-drop interface
- Customizable FAQ layout
- Multiple FAQ categories
- SEO-friendly design
Price: $2.99/month. 7-day free trial.
Rating: 5.0/5⭐
#3. Product Page SEO ‑ Answerbase
By focusing on “People-first Helpful Content,” as emphasized in Google’s automated ranking systems, Answerbase focuses on improving SEO while providing a platform for FAQs. I find its ability to enhance search visibility through structured data really beneficial for attracting more customers.
Highlight features:
- SEO optimization tools
- Structured data support
- Easy-to-use interface
- Customizable FAQ sections
Price: Paid plans start from $149/ month
Rating: 5.0/5⭐
#4. AG Order Printer, PDF Invoice
This AG Order Printer app also includes FAQ functionalities that help clarify common customer inquiries about orders. I think it’s a handy tool for those who want to streamline both invoicing and FAQs in one place.
Highlight features:
- PDF invoice generation
- Customizable templates
- Order tracking FAQs
- Easy integration with Shopify
Price: Free plan available, paid plans start from $15/ month
Rating: 4.9/5⭐
#5. FaqKing: Help Center & FAQ
This FaqKing app offers a fully customizable help center that blends seamlessly with your store's branding. I appreciate its user-friendly design, which makes it easy to set up and manage FAQs without any technical knowledge.
Highlight features:
- Fully customizable FAQ sections
- Multi-language support
- Image and video integration in answers
- Analytics dashboard for performance tracking
Price: Free plan available. Paid plans start from $4.99/ month
Rating: 5.0/5⭐
#6. HelpLab FAQ Page, Product FAQs
HelpLab FAQ Page app provides a minimalist yet flexible approach to creating FAQ pages for Shopify stores. I find its customization options appealing, allowing you to tailor the look to fit your brand perfectly.
Highlight features:
- Customizable CSS options
- Embed FAQs anywhere on your site
- Mobile-responsive design
- Easy-to-use editor
Price: Free plan available. Paid plans start from $3.99/ month
Rating: 5.0/5⭐
#7. FAQPRIME: FAQ, WhatsApp, Track
FAQPRIME combines FAQs with WhatsApp integration for seamless customer support. I think this is great because it allows customers to get quick answers while also having the option to chat directly if needed.
Highlight features:
- WhatsApp integration for instant support
- Customizable FAQ categories
- Order tracking features
- User-friendly interface
Price: Free plan available. Paid plan starts at $10/ month
Rating: 4.6/5⭐
#8. EasySlide Accordion tabs & FAQ
EasySlide offers an accordion-style layout for FAQs, which keeps things neat and organized. I like how easy it is to customize the design, making it fit well with any store theme.
Highlight features:
- Accordion-style layout for FAQs
- Fully customizable colors and styles
- Widget support for other apps
- Product-specific FAQs
Price: Paid plan starts at $5/month. 7-day free trial.
Rating: 5.0/5⭐
#9. SMPS Product Question & Answer
The SMPS app allows customers to ask questions about products directly on the product page, fostering engagement. I appreciate that this app encourages interaction between customers and store owners.
Highlight features:
- Customer question submission
- Admin response management
- Integration with product pages
- Notification system for new questions
Price: Free plan available. Paid plans start from $1.99/ month
Rating: 4.7/5⭐
#10. Askify ‑ Questions & Answers
This innovative app Askify focuses on enabling customers to ask questions about products easily, making it a great tool for enhancing customer interaction. I believe this app can significantly improve customer trust by providing direct answers from the store owner.
Highlight features
- Simple question submission form
- Admin response capabilities
- Notification alerts for new inquiries
- Integration with product pages
Price: Free plan available. Paid plans start from $1.99/ month
Rating: 5.0/5⭐
#11. Editorify ‑ Product Reviews
While primarily a product review app, Editorify includes features that allow you to manage FAQs effectively. I find that combining reviews with FAQs can enhance credibility and provide comprehensive information to potential buyers.
Highlight features:
- Import reviews from various platforms
- Customizable review display
- Integrated FAQ management
- User-friendly interface
Price: Free plan available. Paid plans start from $9.95/ month
Rating: 4.8/5⭐
#12. Ask Questions
The “Ask Questions” app lets customers ask questions directly related to products, encouraging engagement and interaction. I think having an open line of communication can really boost customer satisfaction and trust in your brand.
Highlight features:
- Customer question submission
- Admin response functionality
- Display questions on product pages
- Notification system for new inquiries
Price: $39.99 one-time charge
Rating: 4.7/5⭐
#13. HelpCenter: AI FAQ+Help Center
HelpCenter utilizes AI to create dynamic FAQs based on customer interactions, making it a smart choice for busy stores. I appreciate how it can adapt over time by learning from user queries.
Highlight features:
- AI-driven FAQ suggestions
- Customizable help center design
- Multi-language support
- Performance analytics
Price: Free plan available. Paid plans start from $5.99/ month
Rating: 4.7/5⭐
#14. POWR: FAQ & Help Center
The POWR: FAQ Page & Help Center offers a versatile solution for creating FAQs and help centers that are easy to implement. I like how it provides various templates that can be customized without any coding skills.
Highlight features:
- Multiple customizable templates
- Easy drag-and-drop interface
- Mobile-responsive design
- Integration with other POWR apps
Price: Free plan available. Paid plans start from $3.49/ month
Rating: 4.7/5⭐
#15. Elfsight FAQ Page
Elfsight FAQ Page app allows you to create beautiful and functional FAQ pages that blend seamlessly with your store's design. I find its aesthetic appeal combined with functionality makes it a solid choice for many merchants.
Highlight features:
- Beautifully designed templates
- Fully customizable layout
- Responsive across devices
- Easy integration with Shopify
Price: $5.99/month. 7-day free trial.
Rating: 4.8/5⭐
#16. Enorm FAQ Page & Product FAQs
The Enorm FAQ Page & Product FAQs provides an intuitive way to manage both general and product-specific FAQs in one place. The customization options are quite impressive, allowing you to match the look of your brand easily.
Highlight features:
- Multiple FAQ categories
- Customizable styling options
- Responsive design
- Easy embedding on product pages
Price: Free plan available. Paid plans start from $4.99/ month
Rating: 4.3/5⭐
#17. Webkul AI Driven Product FAQ
This Webkul AI FAQ app uses AI technology to generate relevant FAQs based on customer behavior and inquiries, which is pretty cool! I think this feature can save time while ensuring customers get the information they need quickly.
Highlight features:
- AI-generated FAQs
- Integration with product pages
- User-friendly dashboard
- Analytics tracking
Price: $5/ month
Rating: 4.3/5⭐
#18. Widgetic (FAQ Accordion)
This Widgetic FAQ app offers an accordion-style FAQ widget that is easy to set up and customize according to your needs. The simplicity of this app makes it appealing if you want something quick without too much fuss.
Highlight features:
- Accordion-style layout
- Simple setup process
- Customizable colors and fonts
- Responsive design
Price: Free plan available. Plan plan starts at $9.99/ month
Rating: 4.0/5⭐
#19. SlimFAQ by OOZOU
SlimFAQ is designed for creating sleek and minimalistic FAQ sections that don’t overwhelm visitors. I like how it focuses on delivering essential information in a straightforward manner.
Highlight features:
- Minimalistic design
- Easy question management
- Fast loading times
- Mobile-friendly
Price: Free plan available. Paid plans start from $9/ month
Rating: 3.0/5⭐
#20. Enorm Ask a question
Designed to handle customer concerns efficiently, this app allows users to submit questions directly related to products, which can enhance customer engagement significantly. It’s straightforward and encourages interaction between customers and store owners.
Highlight features:
- Customer question submission feature
- Admin response management
- Display questions on product pages
- Notification alerts for new inquiries
Price: $3.99/ month
Rating: 4.8/5⭐
Bottom Line
This article has outlined the top 20 Shopify FAQ apps for 2025, showcasing tools designed to improve customer support and streamline inquiries. From my own experience of testing these FAQ Shopify Apps, you should choose the app that aligns with your store’s needs to enhance your customer experience and save valuable time.
Related posts:
14 Best Shopify Apps by Users & Experts
11+ Best Shopify App Marketplaces
5 Best Shopify Fraud Protection Apps
FAQs
What is the main benefit of using a Shopify FAQ app?
A Shopify FAQ app helps streamline customer inquiries by providing quick answers to common questions. This not only enhances the shopping experience but also reduces the volume of support requests, saving time for both customers and store owners.
Which Shopify FAQ app is considered the best overall?
The HelpCenter app is often regarded as the best overall due to its user-friendly interface and versatile features. It offers customizable templates and supports multi-language FAQs, making it suitable for a wide range of businesses.
Are there any free options available for Shopify FAQ apps?
Yes, many Shopify FAQ apps offer free plans, such as Easy FAQ Page and FAQify. These free versions typically include basic features that can still effectively address common customer questions.
How do FAQ apps improve SEO for Shopify stores?
Many FAQ apps, like FAQify, support Google FAQ schema markup, which helps improve visibility in search results. This can lead to rich snippets that attract more traffic to your store, ultimately boosting sales.
Can I customize the appearance of my FAQ page using these apps?
Absolutely! Most Shopify FAQ apps allow for extensive customization, including colors, fonts, and layouts. This flexibility ensures that your FAQs can match your brand’s style and enhance the overall look of your store.