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Top 20 Shopify FAQ Apps In 2025

Last updated: December 10 2024

Written and researched by experts at Avada Learn more about our methodology

As online shoppers demand faster and clearer answers, having a strong FAQ system has become essential for Shopify store owners. That’s where the right FAQ app can make all the difference by streamlining customer support and providing instant answers. 

Top 20 Shopify FAQ Apps In 2025

In this article, I’ll share the top 20 Shopify FAQ apps for 2025 that I have tested and experienced within the last few years. By the end of this article, you’ll know exactly which tools can help your store reduce inquiries and build trust with buyers.

The 20 Best Shopify FAQs Apps

#1. Product Q&A by Buddy Apps

#1. Product Q&A by Buddy Apps

Product Q&A by Buddy Apps lets you add custom questions and answers directly on product pages, enhancing the shopping experience. I like how it helps customers make informed decisions by addressing common queries right where they need them.

Highlight features:

  • Customizable Q&A sections
  • Responsive design for all devices
  • Easy integration with product pages
  • User-generated questions and answers

Price: $29.99 one-time charge

Rating: 5.0/5⭐

#2. Advance FAQ

#2. Advance FAQ

This Advance FAQ provides a straightforward way to create and manage FAQs for your store. It’s simple to use, and I appreciate that it allows for quick setup without needing any coding skills.

Highlight features:

  • Drag-and-drop interface
  • Customizable FAQ layout
  • Multiple FAQ categories
  • SEO-friendly design

Price: $2.99/month. 7-day free trial.

Rating: 5.0/5⭐

#3. Product Page SEO ‑ Answerbase

#3. Product Page SEO ‑ Answerbase

By focusing on “People-first Helpful Content,” as emphasized in Google’s automated ranking systems, Answerbase focuses on improving SEO while providing a platform for FAQs. I find its ability to enhance search visibility through structured data really beneficial for attracting more customers.

Highlight features:

  • SEO optimization tools
  • Structured data support
  • Easy-to-use interface
  • Customizable FAQ sections

Price: Paid plans start from $149/ month

Rating: 5.0/5⭐

#4. AG Order Printer, PDF Invoice

#4. AG Order Printer, PDF Invoice

This AG Order Printer app also includes FAQ functionalities that help clarify common customer inquiries about orders. I think it’s a handy tool for those who want to streamline both invoicing and FAQs in one place.

Highlight features:

  • PDF invoice generation
  • Customizable templates
  • Order tracking FAQs
  • Easy integration with Shopify

Price: Free plan available, paid plans start from $15/ month

Rating: 4.9/5⭐

#5. FaqKing: Help Center & FAQ

#5. FaqKing: Help Center & FAQ

This FaqKing app offers a fully customizable help center that blends seamlessly with your store's branding. I appreciate its user-friendly design, which makes it easy to set up and manage FAQs without any technical knowledge.

Highlight features:

  • Fully customizable FAQ sections
  • Multi-language support
  • Image and video integration in answers
  • Analytics dashboard for performance tracking

Price: Free plan available. Paid plans start from $4.99/ month

Rating: 5.0/5⭐

#6. HelpLab FAQ Page, Product FAQs

#6. HelpLab FAQ Page, Product FAQs

HelpLab FAQ Page app provides a minimalist yet flexible approach to creating FAQ pages for Shopify stores. I find its customization options appealing, allowing you to tailor the look to fit your brand perfectly.

Highlight features:

  • Customizable CSS options
  • Embed FAQs anywhere on your site
  • Mobile-responsive design
  • Easy-to-use editor

Price: Free plan available. Paid plans start from $3.99/ month

Rating: 5.0/5⭐

#7. FAQPRIME: FAQ, WhatsApp, Track

#7. FAQPRIME: FAQ, WhatsApp, Track

FAQPRIME combines FAQs with WhatsApp integration for seamless customer support. I think this is great because it allows customers to get quick answers while also having the option to chat directly if needed.

Highlight features:

  • WhatsApp integration for instant support
  • Customizable FAQ categories
  • Order tracking features
  • User-friendly interface

Price: Free plan available. Paid plan starts at $10/ month

Rating: 4.6/5⭐

#8. EasySlide Accordion tabs & FAQ

#8. EasySlide Accordion tabs & FAQ

EasySlide offers an accordion-style layout for FAQs, which keeps things neat and organized. I like how easy it is to customize the design, making it fit well with any store theme.

Highlight features:

  • Accordion-style layout for FAQs
  • Fully customizable colors and styles
  • Widget support for other apps
  • Product-specific FAQs

Price: Paid plan starts at $5/month. 7-day free trial.

Rating: 5.0/5⭐

#9. SMPS Product Question & Answer

#9. SMPS Product Question & Answer

The SMPS app allows customers to ask questions about products directly on the product page, fostering engagement. I appreciate that this app encourages interaction between customers and store owners.

Highlight features:

  • Customer question submission
  • Admin response management
  • Integration with product pages
  • Notification system for new questions

Price: Free plan available. Paid plans start from $1.99/ month

Rating: 4.7/5⭐

#10. Askify ‑ Questions & Answers

#10. Askify ‑ Questions & Answers

This innovative app Askify focuses on enabling customers to ask questions about products easily, making it a great tool for enhancing customer interaction. I believe this app can significantly improve customer trust by providing direct answers from the store owner.

Highlight features

  • Simple question submission form
  • Admin response capabilities
  • Notification alerts for new inquiries
  • Integration with product pages

Price: Free plan available. Paid plans start from $1.99/ month

Rating: 5.0/5⭐

#11. Editorify ‑ Product Reviews

#11. Editorify ‑ Product Reviews

While primarily a product review app, Editorify includes features that allow you to manage FAQs effectively. I find that combining reviews with FAQs can enhance credibility and provide comprehensive information to potential buyers.

Highlight features:

  • Import reviews from various platforms
  • Customizable review display
  • Integrated FAQ management
  • User-friendly interface

Price: Free plan available. Paid plans start from $9.95/ month

Rating: 4.8/5⭐

#12. Ask Questions

#12. Ask Questions

The “Ask Questions” app lets customers ask questions directly related to products, encouraging engagement and interaction. I think having an open line of communication can really boost customer satisfaction and trust in your brand.

Highlight features:

  • Customer question submission
  • Admin response functionality
  • Display questions on product pages
  • Notification system for new inquiries

Price: $39.99 one-time charge

Rating: 4.7/5⭐

#13. HelpCenter: AI FAQ+Help Center

#13. HelpCenter: AI FAQ+Help Center

HelpCenter utilizes AI to create dynamic FAQs based on customer interactions, making it a smart choice for busy stores. I appreciate how it can adapt over time by learning from user queries.

Highlight features:

  • AI-driven FAQ suggestions
  • Customizable help center design
  • Multi-language support
  • Performance analytics

Price: Free plan available. Paid plans start from $5.99/ month

Rating: 4.7/5⭐

#14. POWR: FAQ & Help Center

#14. POWR: FAQ & Help Center

The POWR: FAQ Page & Help Center offers a versatile solution for creating FAQs and help centers that are easy to implement. I like how it provides various templates that can be customized without any coding skills.

Highlight features:

  • Multiple customizable templates
  • Easy drag-and-drop interface
  • Mobile-responsive design
  • Integration with other POWR apps

Price: Free plan available. Paid plans start from $3.49/ month

Rating: 4.7/5⭐

#15. Elfsight FAQ Page

#15. Elfsight FAQ Page

Elfsight FAQ Page app allows you to create beautiful and functional FAQ pages that blend seamlessly with your store's design. I find its aesthetic appeal combined with functionality makes it a solid choice for many merchants.

Highlight features:

  • Beautifully designed templates
  • Fully customizable layout
  • Responsive across devices
  • Easy integration with Shopify

Price: $5.99/month. 7-day free trial.

Rating: 4.8/5⭐

#16. Enorm FAQ Page & Product FAQs

#16. Enorm FAQ Page & Product FAQs

The Enorm FAQ Page & Product FAQs provides an intuitive way to manage both general and product-specific FAQs in one place. The customization options are quite impressive, allowing you to match the look of your brand easily.

Highlight features:

  • Multiple FAQ categories
  • Customizable styling options
  • Responsive design
  • Easy embedding on product pages

Price: Free plan available. Paid plans start from $4.99/ month

Rating: 4.3/5⭐

#17. Webkul AI Driven Product FAQ

#17. Webkul AI Driven Product FAQ

This Webkul AI FAQ app uses AI technology to generate relevant FAQs based on customer behavior and inquiries, which is pretty cool! I think this feature can save time while ensuring customers get the information they need quickly.

Highlight features:

  • AI-generated FAQs
  • Integration with product pages
  • User-friendly dashboard
  • Analytics tracking

Price: $5/ month

Rating: 4.3/5⭐

#18. Widgetic (FAQ Accordion)

#18. Widgetic (FAQ Accordion)

This Widgetic FAQ app offers an accordion-style FAQ widget that is easy to set up and customize according to your needs. The simplicity of this app makes it appealing if you want something quick without too much fuss.

Highlight features:

  • Accordion-style layout
  • Simple setup process
  • Customizable colors and fonts
  • Responsive design

Price: Free plan available. Plan plan starts at $9.99/ month

Rating: 4.0/5⭐

#19. SlimFAQ by OOZOU

#19. SlimFAQ by OOZOU

SlimFAQ is designed for creating sleek and minimalistic FAQ sections that don’t overwhelm visitors. I like how it focuses on delivering essential information in a straightforward manner.

Highlight features:

  • Minimalistic design
  • Easy question management
  • Fast loading times
  • Mobile-friendly

Price: Free plan available. Paid plans start from $9/ month

Rating: 3.0/5⭐

#20. Enorm Ask a question

#20. Enorm Ask a question

Designed to handle customer concerns efficiently, this app allows users to submit questions directly related to products, which can enhance customer engagement significantly. It’s straightforward and encourages interaction between customers and store owners.

Highlight features:

  • Customer question submission feature
  • Admin response management
  • Display questions on product pages
  • Notification alerts for new inquiries

Price: $3.99/ month

Rating: 4.8/5⭐

Bottom Line

This article has outlined the top 20 Shopify FAQ apps for 2025, showcasing tools designed to improve customer support and streamline inquiries. From my own experience of testing these FAQ Shopify Apps, you should choose the app that aligns with your store’s needs to enhance your customer experience and save valuable time.

Related posts:

14 Best Shopify Apps by Users & Experts

11+ Best Shopify App Marketplaces

5 Best Shopify Fraud Protection Apps

FAQs

What is the main benefit of using a Shopify FAQ app?

A Shopify FAQ app helps streamline customer inquiries by providing quick answers to common questions. This not only enhances the shopping experience but also reduces the volume of support requests, saving time for both customers and store owners.

Which Shopify FAQ app is considered the best overall?

The HelpCenter app is often regarded as the best overall due to its user-friendly interface and versatile features. It offers customizable templates and supports multi-language FAQs, making it suitable for a wide range of businesses.

Are there any free options available for Shopify FAQ apps?

Yes, many Shopify FAQ apps offer free plans, such as Easy FAQ Page and FAQify. These free versions typically include basic features that can still effectively address common customer questions.

How do FAQ apps improve SEO for Shopify stores?

Many FAQ apps, like FAQify, support Google FAQ schema markup, which helps improve visibility in search results. This can lead to rich snippets that attract more traffic to your store, ultimately boosting sales.

Can I customize the appearance of my FAQ page using these apps?

Absolutely! Most Shopify FAQ apps allow for extensive customization, including colors, fonts, and layouts. This flexibility ensures that your FAQs can match your brand’s style and enhance the overall look of your store.

Sam
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Sam Nguyen is the CEO and founder of Avada Commerce, an e-commerce solution provider headquartered in Singapore. He is an expert on the Shopify e-commerce platform for online stores and retail point-of-sale systems. Sam loves talking about e-commerce and he aims to help over a million online businesses grow and thrive.