How to Set up BigCommerce Offline Payment Methods?

Updated: May 27, 2021

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Payment methods that do not require a credit card or a standard payment gateway are known as offline payment methods. These are useful options for making payments more accessible to customers. Offline payment alternatives on BigCommerce include Bank Deposit, Check, Money Order, and Cash on Delivery.

In this article, we will give you a throughout instruction of How to Set up BigCommerce Offline Payment Methods in the easiest way, from each and every BigCommerce offline payment option.

Table Content

BigCommerce Available Offline Payment Methods

1. Bank Deposit

Set up a Bank Deposit payment method in your business to allow your customers to deposit money straight into your bank account. After your customer’s transaction is completed, this payment method reveals your bank account information and instructions to them. Because this is an offline approach, there is no requirement for a payment gateway or merchant account, albeit the order will need to be manually updated after payment is received.

Bank Deposit

You’ll be taken to a new page where you can set up your Bank Deposit payment method. Fill in the following details:

  • Display Name: How will your consumers refer to this choice throughout the checkout process?
  • Available Countries: Which consumers should be offered the cash-on-delivery option? Only customers that enter a billing address in one of these countries are eligible for this service.
  • Account Information: This should include all of the bank account information required for a bank deposit payment by the shopper. You can also add any additional instructions. This text will appear when the shopper completes the checkout process and in the confirmation email that the customer receives.

2. Cash on Delivery

You may set up a Cash on Delivery payment method in your online business to allow your customers to pay you in cash. You’ll need to provide the shopper an address to mail the money to.

Cash on Delivery

For your Cash on Delivery payment arrangements, you’ll need the following information during setup:

  • Display Name: How will your consumers refer to this choice throughout the checkout process?
  • Available Countries: Which consumers should be offered the Cash-on-delivery option? Only clients that enter a billing address in one of these countries are eligible for this service. It’s best if you keep it to nations in your own region.
  • Delivery Information: This information will appear once your client has finished the checkout process and will be included in the confirmation email. Add instructions for how money will be collected, as well as any extra information, to the text area.

3. Check

Set up a Check payment method in your online business to allow your clients to pay you with a check. This payment option shows your postal address as well as instructions for sending your customer a check after their transaction is complete. The information and instructions you supply will be shown to the consumer when they place their order.

Check

You’ll be sent to a new page where you may configure the Check payment option. Fill in the following details:

  • Display Name: How will your consumers refer to this choice throughout the checkout process?
  • Available Countries: Which consumers should be offered the Check option? Only customers that enter a billing address in one of these countries are eligible for this service.
  • Payment Information: After your consumer has finished the checkout process, this information will be presented. Add your postal address, who customers should make checks out to, and any other instructions to the text area.

4. Money Order

Set up a Money Order payment method in your online business to allow your customers to pay you using a money order. When a buyer places an order, they will see the information and mailing instructions you provide.

Money Order

You’ll be navigated to a new page where you can set up the Money Order payment method. Fill in the following details:

  • Display Name: How will your consumers refer to this choice throughout the checkout process?
  • Available Countries: Which consumers should be offered the Money Order option? Only customers that enter a billing address in one of these countries are eligible for this service.
  • Account Information: After your consumer has finished the checkout process, this information will be presented. Add your shipping address and any extra instructions to the text area.

5. Pay in Store

Pay in Store is the final offline method, which allows customers to make payments at your physical store location. When offering In-Store Pickup, this is the best option.

Pay in Store

  • Display Name: How will your consumers refer to this choice throughout the checkout process?
  • Available Countries: Which consumers should be allowed to pay using a money order? Only clients that enter a billing address in one of these countries are eligible for this service.
  • Payment Information: After your consumer has finished the checkout process, this information will be presented. Include instructions for handling in-store payments in the text field.

How to Set up BigCommerce Offline Payment Methods?

Step 1: Navigate to Store Setup, choose Payments.

Payments

Step 2: To expand the list, click the sign next to Offline Payment Methods.

Expand payment methods

Step 3: Click the Set up button beside the offline method that you want to use.

Payment methods

Step 4: Enter the required information in the popup tab. Click on Save when completed.

Save

Common Questions

1. How can I hide Cash and Check offline payment methods from the customer view?

To hide offline payment method from customer view, you first have to go to Store Setup, the Payments. Then, under the Checkout Payment Setting, toggle the switch next to the payment option. Hide/Show payment methods

2. How can I add an offline payment method with a required entry field for Project Number or Purchase Order Number?

You may need to add two offline payment options, which will be shown as radio buttons with a mandatory entry box underneath. Different T&Cs should be provided directly below with a needed tick depending on the choices (project order vs. personal order).

You are now able to solve this problem with the Purchase Order module by using the Ebizio Checkout application.

3. How to restrict Offline payment options to Wholesale Customers?

In some cases, you may want to be able to provide wholesale clients that usually shop at our retail site a particular offline payment option . BigCommerce now permits users to set up an offline payment option, but it will be exposed to all customers, wholesale and retail alike. You could show/hide payment options using JavaScript. In fact, you can use a script in your checkout to conceal the offline payment alternatives.

Conclusion

These are all the basic details you need to know about How to Set up BigCommerce Offline Payment Methods. We hope that after reading through our article, you are now able to set up the offline payment options for your BigCommerce store without any difficulty.

Do you find this article helpful? If yes, please do not hesitate to share our work with your friends and colleagues. Sharing not only helps spread the knowledge but also shows your support to the author.

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