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BigCommerce vs WooCommerce comparison: Which is better?

Last updated: December 01, 2023
This article has been written and researched by our expert Avada through a precise methodology. Learn more about our methodology

Roger

Author

Daniel

Researcher

Regardless of whether you are selling physical products, downloadable digital items, or providing a service, you need a few basic components in your online shop. As with conventional “brick and mortar” stores, you’ll need a means of showing the goods and procedures for consumers to pick and pay for them as well as a method for customers to contact your shop. Since your online store serves as a reflection of your brand, it should be highly customizable, with the ability to add new features as your business grows.

Some of the biggest eCommerce platforms on the site are WooCommerce and BigCommerce. Both of these online store builders will help those who sell goods and services and online retailers to do so-called e-commerce around the globe.

As a first-time entrepreneur or as well as an experienced small business owner, WooCommerce and BigCommerce provide all the basics for setting up and running your shop, but it could be somewhat different depending on your current position.

The question of which should your company concern itself with is: which course of action is most appropriate for your operation? To some extent, the response is dependent on your experience, your budget, and your eCommerce goals. For more information on WooCommerce vs. BigCommerce in general and the distinction between these two platforms, take time and read our article.

Introduction

1. BigCommerce overview

BigCommerce

BigCommerce operates over 100,000 business pages worldwide, including well-known brands such as Kodak and Toyota. It is a completely hosted platform that provides an all-in-one solution for building an online storefront, with all of the required resources included in the simple version.

BigCommerce is an excellent option for a new company that needs an online shop. It comes with a slew of built-in features and a slew of tools to help you scale. In reality, BigCommerce claims to help their merchants grow by 28% year on year.

BigCommerce claims to have more functionality than any other eCommerce site, but these features are all exclusive to BigCommerce, which means users can’t normally install functions and features from other sources. BigCommerce offers a variety of free and paid themes that can be completely personalized using its drag-and-drop Store Builder app, and users with creation expertise can also work with the theme’s code and style sheets for even more customization.

The simple BigCommerce site builder includes a number of advanced tools, such as abandoned shopping cart recovery, integration with popular social and eCommerce sites like eBay, Amazon, and Pinterest, and SSL certificates for safe payment processing. The BigCommerce app store has over 600 additional tools and plugins for users who want more advanced features.

Pros

  • Has more built-in features than any competitor
  • Allows you to sell on various platforms such as Facebook, Amazon, and Instagram
  • Excellent loading speeds
  • Has a wide range of responsive and attractive themes to choose from

Cons

  • No smartphone app to manage your shop on the go
  • Difficult to use editing GUI
  • BigCommerce’s app marketplace is smaller than WooCommerce’s

2. WooCommerce overview

WooCommerce

WooCommerce has unique features. It’s meant for WordPress as a plugin. The term “plugin” describes it as something that you use to transform your site into an online store. In other words, WooCommerce is a completely free and open-source plugin that runs on any self-hosted WordPress website. WooCommerce was developed by Automattic - the company that is responsible for WorldPress. Customers often call it the “most user-friendly eCommerce site in the business”.

WooCommerce is licensed under a GPL-compatible license, so users can alter and distribute the code freely. Even the stripped-down version provides everything you need to create a functional online store, but it may be missing some of the bells and whistles. Suppose it doesn’t come with additional features. In that case, the user can select between hundreds of free and paid extensions and secondary plugins, such as currency converters, management of abandoned shopping carts, and specialized business tools.

When you’ve done downloading WordPress, you can launch the WooCommerce plugin, and set up your online store. The best-in-class plugin has everything you need for a successful eCommerce store, such as product pages, checkout, sales and payment systems.

WooCommerce is incredibly flexible and compatible with almost all WordPress themes available for download from WordPress.org and third-party sources. Several WooCommerce-friendly WordPress themes have been designed with these features and capabilities in mind.

If you want to create your online store with WordPress, you should go with WooCommerce. It’s completely customizable and can be adapted to a wide range of needs. It’s perfect for large stores with a massive traffic volume, and a host like Bluehost is most efficient. Be aware that the transaction can take longer to process than with BigCommerce.

Pros

  • Extensive customization
  • Effective SEO
  • Free to download

Cons

  • It lacks many built-in features, so you must rely on extensions
  • It takes longer to construct and configure than BigCommerce
  • It doesn’t offer comprehensive customer support

With that in mind, let’s take a closer look at how WooCommerce and BigCommerce compare in terms of a few key features.

BigCommerce and WooCommerce comparison

1. Easy-to-use

Does WooCommerce/BigCommerce user-friendly?

Overall, website builders like BigCommerce are much more user-friendly than plugins like WooCommerce. It offers you a foundation to work from and is always there to help.

Is this, however, valid for BigCommerce and WooCommerce? Let’s see if this holds true for these two e-commerce solutions down below.

BigCommerce

To try out BigCommerce, go ahead and register for a free account. You can then open your store in a few simple steps: Enter your email address and the name of your shop.

  • Give a few details about your business.
  • Get your BigCommerce store up and running in a matter of minutes.You’ll see your BigCommerce dashboard once everything is set. Here you can easily preview your store, add items, and customize your shop’s design and settings.

Several BigCommerce users say that the onboarding process is clear and informative. You will be given a quick tour of where to find specific features and where/how to configure specific elements as part of the process. BigCommerce also encourages customers to find/ask any questions in their ‘support’ section during this trip.

Users also appreciate the fact that many of BigCommerce’s features are already integrated into its themes. This makes it much easier to access and use BigCommerce’s software. Also, unlike WooCommerce, BigCommerce provides users with a web domain, hosting network, and security certificates – saving you the trouble of arranging these.

Having said that, some BigCommerce users (particularly those new to digital marketing and entrepreneurship) struggle with the terminology. To begin with, this can make users feel a little “out of their depth” before they become acquainted with the jargon.

In a nutshell, BigCommerce prepares you for success. There is a learning curve involved, but once you’re familiar with the terminology, you’ll have all the power you need to create a top-tier eCommerce shop. And, best of all, no coding knowledge is needed!

WooCommerce

WooCommerce is more difficult to use than BigCommerce. This has to do with the nature of the work, since it is technical. It would be preferable to have some practical programming or web design skills for working with WooCommerce, but you don’t need to be professional to do so.

Of course, Bluehost seems to go hand in hand with WooCommerce. Choosing it means it’s easier to use WordPress with WooCommerce.

You are able to access these features with Bluehost:

  • WooCommerce auto-install feature of WordPress
  • A free phone call to get your new online store set up
  • A free domain name and SSL certificate
  • WooCommerce’s ‘Storefront’ template pre-installed
  • Customer support from Bluehost andWordPress professionals and experts

Whatever method you use, the setup wizard of WooCommerce makes it simple. If you want to get your WooCommerce store up and running in no time, this is the kit for you. It just takes a few minutes to set up your basic store features like sites, for creating, billing, currency, and shipping, so you’ll be able to manage all the rest yourself!

While Bigcommerce has dedicated domains and licenses for eCommerce solutions, WooCommerce only provides basic eCommerce features functionality. It means that you’ll have to do all the technological stuff, including hosting.

2. Pricing plans

You must also consider your store’s startup and running costs when selecting an eCommerce platform. Let us compare the prices of WooCommerce and BigCommerce.

BigCommerce

BigCommerce pricing plans

We recommend that you try their full 15-day trial with no credit card details required to see if they are the right merchant solution for your store, and see if you like it . It is the only way to see if it suits your company and interests.

With all BigCommerce’s pricing plans, you’re getting unrestricted access to bandwidth and accounts, too. By the way, if you sign up for free hosting plan, it gives you free hosting and an SSL certificate.

Four price plans are provided by BigCommerce: Standard, Plus, Pro, and Enterprise ranging from entry-level to advanced functionality, for example, Product Filtering and enhanced API calls.

  • Standard - $29.95/month
  • Plus - $79.95/month
  • Pro - $299.95/month
  • Enterprise - based on the business requirements

BigCommerce custom pricing is unique because it is correlated to the business’s performance. As soon as you hit 12-month sales volume, the system will upgrade to the more sophisticated one. Nevertheless, some retailers decide to upgrade their plan before reaching the cap in order to take advantage of advanced features.

WooCommerce

WooCommerce price

As previously said, WooCommerce is a free WordPress plugin, so you pay nothing in that regard. However, the basic features required to enable the free WooCommerce plugin usable cost about $10 per month. Including bells and whistles would cost an extra $200 or so a year. Annual costs for large-scale WooCommerce websites could exceed $1,000.

To create a fully functional online store, you’ll need to budget for at least a couple of the following features:

WooCommerce Cost Basic Site Mid-Range Site Advanced Site
Hosting $6.95/month $8.95/month $12.95/month
Domain Name $15/year $15/year $15/year
Theme Free Free $35-129 professional theme
Extensions Fees based on sales volume Fees based on sales volume Fees based on sales volume, plus $100-400/year for scalable features
Plugins Free $25-100/year $100-150/year
Security $10/year $150/year $150-450/year
Developer Fees Free Free $1,000-6,000
Approximate Annual Total $110 $300+ $1,500+

As you can see, this complicates WooCommerce’s pricing, and handling your monthly bills is more difficult than with BigCommerce, where you pay a fixed price for everything you need per month. However, if you have the right to select your own hosting, domain, theme, and so on, you can end up paying less per month than you would with BigCommerce.

3. Payment options

Accepting various payment methods is advantageous when marketing to a diverse group of customers. Both BigCommerce and WooCommerce support credit and debit cards, as well as some of the most common payment gateways.

Stripe, PayPal, Apple Pay, and Square are all examples of payment methods offered by BigCommerce and WooCommerce. It’s important to understand that each payment gateway has its own set of transaction fees. So, before diving into one straightaway, it’s worth looking these up.

Besides, there are several payment service providers on the market. However, the payment gateway may not always be available in your or your customers’ regions. This is why it is also important to choose a platform that provides the payment gateways you need.

Let’s see how BigCommerce and WooCommerce perform in terms of payment integrations.

BigCommerce

BigCommerce payment options

BigCommerce offers a series of payment options to allow you to accept payments. It has native integrations with the industry’s best payment systems, including PayPal driven by Braintree, Square, Adyen, Stripe, Authorize.net, and CyberSource.

The debit and credit card processing fee begins at 2.9 percent + $0.30 per transaction and decreases as the BigCommerce store expands.

It also includes pre-built integrations with common digital wallets. In fact, more than 65 pre-integrated online payment solutions are available in over 140 currencies and 230 countries.

The supported online payment solutions and digital wallets are:

  • Paypal
  • Apple Pay
  • Amazon Pay
  • Authorize.net
  • Chase
  • Barclaycard
  • Adyen
  • Checkout.come
  • Cybersource
  • Stripe

The first sale will be completed faster since major credit cards and other payment methods will be accepted in a single click. Adding these reputable digital wallets to your store will dramatically boost mobile conversion.

WooCommerce

WooCommerce payment options

By default, WooCommerce accepts PayPal and Stripe payments. WooCommerce also supports over 100 other payment gateways, including Authorize.Net, in addition to those mentioned, via extensions and addons.

Since WooCommerce is an open-source platform, several regional and lesser-known payment services have also developed a WooCommerce integration. As a result, almost every payment gateway you choose to use can be integrated.

WooCommerce also has its own payment gateway, WooCommerce Payments, which is free to install and has no setup or monthly fees. This is only available to US merchants that sell in US dollars.

4. eCommerce features & Marketing tools

eCommerce features you must have for your online store

BigCommerce

BigCommerce shines in terms of functionality. There are a plethora of useful, built-in features that you can find yourself using on a regular basis. Among the most important are:

  • SSL security certificate: This shows a small padlock symbol next to your URL that tells your customers that you are secure to accept and process payments online.
  • Analytical tracking and reporting tools: You can monitor the success of your website by analyzing its sessions, purchases, email campaigns, and so on. With this information, you’ll be able to identify areas for improvement and begin improving your marketing quality.
  • Integrations for omnichannel selling: You can connect your website to sell on digital marketplaces such as Amazon and eBay, as well as social media platforms such as Facebook.
  • Tools for recovering abandoned carts: If customers leave your online cart without buying the products inside, you can give them automated email reminders. This works well for getting consumers to finish their purchases. In reality, BigCommerce claims that this feature restores 25% of the revenue that would otherwise be lost.
  • Create codes and promotions: You can support customers and sales by offering a code for customers to use at the check-out.

This is not the end of the list of features. These are more functions provided by BigCommerce that you can see in the part down below:

  • 12 free models are available to choose from
  • You can sell unlimited items, which you can classify as you want. physical and/or digital items.
  • The prices for shipment can be set on your own.
  • Access to a builder and editor of the drag and drop website
  • Integration with Paypal
  • Unlimited staff’ accounts can be registered.
  • Access to a full content management framework
  • Access to high quality SEO functionality, including automatic image enhancement with the Akamai Image Manager
  • Email marketing solutions integrations- Constant contact, iContact, Mailchimp and Interspire.
  • You can enter the CSS and HTML code and tweak it if your coding know-how is right

The necessity of Marketing for stores of all forms and sizes seems understood by BigCommerce. It covers important marketing features in all its plans, including:

  • Tools for blogging
  • Gift cards, coupons, promotions.
  • Integrations of Facebook and Instagram
  • Integrations of eBay and Amazon
  • Evaluations and product reviews
  • Abandoned cart recovery and Google consumer feedback for all but the cheapest plan.

You can install one of the 213 marketing integrations of BigCommerce on its marketing app if you need more marketing features than that. Mailchimp, Facebook Ads and Google Shopping are common options.

WooCommerce

While WooCommerce does not have as many features as BigCommerce, it does have some resources worth noting, including:

  • A built-in blog: This simplifies the process of writing, posting, and sharing posts.
  • Customization options are limitless: You’re only limited by your imagination and time if you have the necessary coding skills. You’ll have access to limitless customization, allowing you to change any aspect of your online shop.
  • Refunds with a single click: Refunding customers is simple; you can give them their money back with a single click.
  • The relationship between WooCommerce and WordPress: WooCommerce inherits all of the benefits that WordPress has to bring. Many eCommerce sites, for example, do not make it simple to upload and manage images, whereas WordPress does. Assume you decided to have a YouTube video on one of your WooCommerce product pages. Simply enter the URL into the product summary, and it will appear. The same is true for embedding rich media from Vimeo, Viddler, Instagram, Flickr, Spotify, SlideShare, Blip. Tv, Imgur, Hulu, Twitter, and other sites.
  • Shortcodes: For the uninitiated, shortcodes are text strings that can be inserted into a web page to add content. If you wanted to include a product on your landing page, you could simply copy and paste a simple shortcode. WooCommerce includes a number of shortcodes that make inserting items, tracking information, user data, and so on a snap.
  • There are numerous extensions available: There are literally tens thousands of WooCommerce add-ons available (no exaggeration). So, if you want to add a particular feature to your WooCommerce shop, there’s most likely an app for it. And, since WordPress is open-source, designing customized WooCommerce plugins is a relatively simple method. As a result, the extensibility of your WooCommerce store seems to be limitless.
  • Access to a strong community: The WordPress platform has thousands of other WordPress and WooCommerce users with whom you can network and interact. This is an excellent forum for store owners to share their views, ask questions, and learn useful tips and tricks.

In terms of Marketing tools, WooCommerce’s marketplace contains 87 marketing extensions, but it lacks the number of built-in marketing tools that BigCommerce does. This gives you more customization options, but it can also result in additional work.

For example, while BigCommerce plans include abandoned cart recovery, WooCommerce requires an extension for the feature, as well as separate extensions to submit emails and follow-up messages.

Adding marketing features to WooCommerce will easily add up. The majority of WooCommerce social media integrations cost $79 – this includes eBay, Amazon, and Instagram, but the Facebook integration is free.

One feature that WooCommerce does support without the need for extensions is a coupon feature, which allows you to build coupons or provide free shipping as an incentive to your customers.

5. SEO function

SEO function

It dictates how highly your store is rated on search engines such as Google and directly affects the amount of traffic your site receives.

It’s a toss-up between BigCommerce and WooCommerce. Both allow you to boost your site’s SEO, giving you the best chance of ranking high on Google. You can do the following on BigCommerce:

  • Modify Meta Titles and Descriptions: change both the relation and the text beneath it in Google search results.
  • Customize URL Slugs: to ensure they are important to the page you are on, for example, “/mens/tops/white-shirts/”.
  • Image Alt Text: add text to an image, so Google knows what it is.
  • Get Keyword Support: advice about what words to use in product descriptions to help your online store rank high for those terms.

You can also edit meta titles/descriptions, alter URL slugs, and add image alt text with WooCommerce. Where it falls short is in its failure to provide built-in extras such as SSL security.

An SSL certificate informs Google that your website is secure for users to use. This certificate is included with BigCommerce, but you must pay an additional fee with WooCommerce.

However, when you sign up for one of their subscriptions, reputable web hosting services such as Bluehost provide a free SSL certificate. This will cost as little as $6.95/month – $23/month less than BigCommerce’s most affordable plan!

In short, both BigCommerce and WooCommerce can perform similar SEO functions, but BigCommerce has more built-in SEO features, such as an SSL security certificate, that can help with your site’s SEO. BigCommerce wins this closely contested category solely for this reason.

6. Integrations & Applications

Regardless of how robust an eCommerce platform is, the core software will still have a restricted feature set. Occasionally, you’ll need a little extra firepower or a unique feature to streamline your store’s operations and impress your customers. That is where integrations and addons are advantageous.

Email marketing tools, lead generation, analytics, and outreach services are the most frequently requested integrations for eCommerce websites.

Now, let’s compare the third-party integrations available for BigCommerce and WooCommerce.

BigCommerce

BigCommerce intergrations & Applications

BigCommerce includes hundreds of third-party apps and integrations that allow you to extend your BigCommerce store’s functionality. The BigCommerce marketplace contains several approximately 800 third-party applications. The BigCommerce app marketplace offers both free and paid apps.

It features six featured app collections: basics, shipping, design, marketing, and payments. You can easily pick applications for your store from these sets. Additionally, hundreds of applications are in categories such as accounting and tax, analytics and monitoring, customer service and support, and product sourcing. Tax automation, shipping services, and marketing software are only a few of the best BigCommerce integrations.

WooCommerce

BigCommerce intergrations & Applications

WooCommerce is an open-source plugin developed on top of WordPress, the world’s most common content management system (CMS). This gives you access to over 55,000 free and thousands of paid WordPress plugins ranging between $30 and $250 a year.

WooCommerce boasts a vast marketplace brimming with extensions covering everything from marketing and shipping to payments and analytics and more. These plugins are available through the official WordPress.org plugin repository, the official WooCommerce website, and individual plugin websites.

There are various options: interaction forms, lead generation forms, analytics, search engine optimization, and performance optimization. There are also integrations with the world’s largest payment processors, shipping providers, marketing agencies, and marketplaces, including Amazon.

The majority of prominent third-party providers have developed their own plugins for WooCommerce integration. Additionally, if you have coding skills or hire a developer, you can build a WooCommerce addon specifically for your shop.

7. Store setting up time

Store setting up time

When comparing BigCommerce and WooCommerce, the time required to create an online store varies significantly.

To begin, it is determined by whether or not you already have a WordPress website. Due to the fact that WooCommerce is a WordPress plugin, integrating it into an existing site is a relatively simple operation.

However, you have spent time customizing WooCommerce, and editing it to your taste will take a long time, and if you don’t already have a WordPress website, the time required to create it will skyrocket.

Utilizing a web hosting service, such as Bluehost, to power your WooCommerce store will significantly simplify the setup process, saving you both time and effort. With all WooCommerce hosting plans from Bluehost, you receive a complimentary two-hour WooCommerce setup call with an expert who will walk you through the entire installation phase.

BigCommerce, on the other hand, is a one-stop shop. All you need to start an online store is already included, and since everything is in one location, it’s much easier to get started. With enough determination, you might have your store online in a day or two.

To get started with BigCommerce, you simply need to sign up, pick a theme, and begin customizing – meaning you’ll see results almost immediately.

With WooCommerce, you’ll need to build a WordPress platform and deal with the technical side of things separately, such as web hosting. This is ideal if you need complete control, but it is undoubtedly more complicated and time-consuming than BigCommerce.

BigCommerce includes everything you need to get started building your own eCommerce website. As we previously said, BigCommerce is the more user-friendly platform, and there is no denying the reality that ease of use and build time are irrevocably connected.

This is a resounding win for BigCommerce in this round. Unless you already have a WordPress website – and are comfortable with coding – setting up WooCommerce can take much longer. BigCommerce is a more pre-configured, ready-to-use solution.

8. Templates and designs

Creating an appealing online store is critical. Research showed that two out of every three people choose to browse attractive websites, 75% of browsers shape an opinion about a website solely on the basis of its aesthetics and the layout of a website accounts for 94% of first impressions.

Therefore, let us explore the design capabilities of BigCommerce and WooCommerce. Please note that both BigCommerce and WooCommerce themes are fully responsive to mobile devices.

BigCommerce

BigCommerce templates

BigCommerce provides 12 complimentary themes and approximately 130 premium models. These paying options have one-time payments ranging from $145 to $300. Keep an eye out for these premium themes on sale for about $99 from time to time! There are many versions for each style, so there are plenty to choose from. All free themes of BigCommerce are contemporary and competent, making them a perfect starting point to create an online shop.

To use the BigCommerce editor, you don’t have to write any code. It is also quick to preview what your website looks like on your smartphone and tablet screens, so be assured that you don’t have to run something live until you are 100% satisfied.

Although the themes of BigCommerce do not have the same degree of versatility as WooCommerce, it is far simpler to change their templates. You can adjust stuff with just a few seconds, such as text size, font, page designs, browser, banners, etc.

The key criticism of BigCommerce users, however, is that some of the themes, especially free versions, are extremely similar to each other. Besides, in contrast with other eCommerce builders, BigCommerce free themes don’t give many fonts for choice. There are templates that can have as little as three or four fonts! As a result, you have to add your own font to your template file. It’s pretty easy. However, it is not so simple as to have the font you like chosen directly from the platform.

WooCommerce

WooCommerce templates

With 14 shop storefront templates, WooCommerce has a one-off cost of $39. As you can see, the storefronts of WooCommerce are cheaper than the premium themes of BigCommerce and are much more customizable.

Supported themes for WooCommerce are usually used for commercial websites selling clothing and apparel, physical goods, digital products, beauty & cosmetics, virtual products, etc. However, as we have said, to use WooCommerce’s design capabilities as much as possible you would need a certain technical competence.

9. Scalability

How can your website builder assist when your business grows?

Scalability features are essential because as your website grows, you will require more resources. Let’s discuss the scalability of the WooCommerce and BigCommerce platforms.

BigCommerce

Since BigCommerce is a completely hosted solution, you are not responsible for technological aspects such as storage, backups, downtime, updates, or protection. As your company expands, you’ll need to update your plan; BigCommerce will take care of everything else.

Not to worry, the update phase will not occur abruptly. Customers are informed of updates via dashboard notifications and emails when their “trailing 12-month sales volume” reaches their plan limit.

However, if your sales are declining and the subscription fee erodes your profit margins, you can always downgrade to a lower BigCommerce plan. On the other hand, downgrading does not happen automatically and instantly, as it does when you upgrade your plan. If you want a lower-cost package, you must order it. Since a downgrade will result in the loss of specific functionality, Bigcommerce needs its customers to be aware of this before making any changes.

WooCommerce

WooCommerce is a self-hosted platform that puts you in charge of managing your website’s resources, backups, updates, and security.

Most of the best WordPress hosting companies will let you update your hosting plan to suit the needs of your expanding website. However, for some businesses, the upgrading process may include some perplexing steps.

You can host WooCommerce with a controlled WordPress hosting provider such as WP Engine.

To summarize, both BigCommerce and WooCommerce have numerous scalability options; however, BigCommerce could be a better choice for businesses seeking a hassle-free solution.

10. Customer support

Customer support

Another important thing to consider when choosing an eCommerce platform is support. In every online business, there’s a good chance you’ll need assistance at some point. Therefore, you’ll want to know that there’s a supportive customer service team on hand if you need them.

Let’s have a look at how you can get assistance with the BigCommerce and WooCommerce platforms.

BigCommerce

BigCommerce provides outstanding support as a fully hosting website. From your BigCommerce dashboard, you can access a variety of support options, including phone support, email support, live chat support, group support, and more.

When you experience a problem, simply pick one of these options to request assistance. BigCommerce support is available 24/7. If you sign up for BigCommerce’s Enterprise plan, you’ll be assigned your own onboarding consultant and account manager to assist you with any issues that occur.

The BigCommerce support center is an excellent resource for finding answers to your questions. It has a wide knowledge base to help you use BigCommerce correctly, a question and answer forum, and a blog with the latest BigCommerce news. There’s also a user community and an online information center with lots of useful self-help guides.

WooCommerce

In contrast, customer service for WooCommerce is somewhat limited (to put it mildly). You’ll gain access to WooCommerce Docs, an online support center with a wealth of knowledge about the platform. You’ll also have access to the WordPress forum, where you can ask questions to other users. Apart from that, WooCommerce doesn’t offer much assistance.

You can get help with WooCommerce core plugin issues by visiting the WooCommerce support forum on WordPress.org or the official WooCommerce website. In these help forums, you can view previously resolved issues as well as post new ones.

WooCommerce has a support page with extensive documentation, tutorials, and guides to help you find solutions on your own. You will also find a plethora of WooCommerce-related tutorials on WooCommerce blogs. WooCommerce has a plethora of support solutions due to its popularity.

So what platform is the best for your business?

The web’s leading store builders and hosting providers strive to provide these and related core eCommerce functionality features, with additional options available via third-party applications, themes, and extensions. Apart from these core features, leading eCommerce platforms vary significantly in terms of price, ease of use, and variety.

WooCommerce gives you nearly infinite customization choices for your storefront on a self-hosted WordPress platform. BigCommerce is a managed service that includes a slew of built-in functionality and 24/7 technical support for those searching for a flexible, all-in-one website building solution.

But which one of these two website builders is suitable for your business?

BigCommerce is designed for those who need to create an online shop. It’s ideal for beginners with little or no coding experience. Since it is an all-in-one solution, the BigCommerce platform makes your work much easier.

It’s simple to use, well-designed, and includes all of the features you’ll need to succeed and develop. You don’t need to set anything up, and you can get started right away. They also handle backups, stability, and scalability, making it a truly hassle-free solution.

BigCommerce is ideal for existing companies who want to expand rapidly online and have at least $29 a month available in their budget. BigCommerce, rather than WooCommerce, is the website to use if you want to get online and start making money as soon as possible.

The downside of using WooCommerce is the big learning curve for beginners and the scalability problems that occur as your company expands.

WooCommerce is designed for people who want to use WordPress but are a little more technically savvy. It is a plugin that adds eCommerce features to WordPress pages. It is also ideal for constructing a large store with a high volume of traffic because it is highly scalable and can accommodate complex sites. WooCommerce can also be the less costly of the two choices, with the potential to scale up quickly as your store rises in popularity.

WooCommerce is a self-hosted platform that allows you to have total control over your website. You are free to compare prices for various services and begin with the lowest-cost plan. As a result, you can start a WooCommerce store for a lot less money than you can with BigCommerce. To get the most out of this strong plugin, we suggest pairing it with Bluehost.

The downside of using WooCommerce is the big learning curve for beginners, as well as the scalability problems that occur as your company expands.

BigCommerce and WooCommerce are two distinct, but essentially comparable, rivals. Your precise requirements decide the one you should pick. BigCommerce offers a free trial, so if you’re uncertain, we suggest you take advantage of it and give it a shot for yourself!

We hope that this article helps you gain a piece of full knowledge about WooCommerce and BigCommerce in terms of essential aspects such as ease of use, pricing, payment option, features, design, and customer support.

Do you find this article helpful? Please share our work if you do feel it to share the knowledge and show support to the author.

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Roger has over 4 years of experience in SEO. While in college, he started learning about SEO and showed a passion for the field. Right after graduation, he embarked on SEO projects and achieved great success. After years of working, he has learned deeply about SEO. Currently, he is the SEO team leader at avada.io

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