BigCommerce Re:amaze Live Chat & Helpdesk App by Reamaze
Are you looking for BigCommerce Re:amaze Live Chat & Helpdesk App Reviews or Alternatives? You are in the right place. In this article, we will discuss about Re:amaze Live Chat & Helpdesk reviews, rating, price and its alternatives. Re:amaze Live Chat & Helpdesk app has been developed by Reamaze with rating: 5.0/5 based on 5.0 reviews. Re:amaze Live Chat & Helpdesk price starts $20/month, 14 days trial.
A help desk and customer managing platform should be a useful tool for any modern store. Re:amaze is developed with that purpose in mind and esp... . read more.
Re:amaze Live Chat & Helpdesk Information
- Price: $20/month, 14 days trial
- Rating: 27 - 5.0 / 5
- Vendor: Reamaze
Features of Re:amaze Live Chat & Helpdesk
- Provide a shared inbox with collaborative features
- Provide a real-time dashboard
- Support building up FAQs
- Provide embeddable live chat in store
- Allow seeing customer order data in conversation
About Re:amaze Live Chat & Helpdesk
A help desk and customer managing platform should be a useful tool for any modern store. Re:amaze is developed with that purpose in mind and especially integrated with BigCommerce.
First and foremost, Re:amaze provides a shared inbox to your team which helps manage customer. This inbox allows you to manage messages from different channels like email, Facebook Messenger, Twitter, Instagram and even SMS/MMS text messages. Internal notes, response templates, typing preview, quick actions, macros, reassigning, tags and more in this inbox. Along with the shared inbox, Re:amaze gives you a real-time dashboard. You can see how many customers are in your store, their location, interactions and their traces on your site. Accordingly, you can timely send a targeted message to convert a customer who needs help. There is an embeddable live chat that you can set up for your store. No coding, just one click and you will have a Stencil template for your chat. Powerful chatbots will reply quickly with relevant messages and FAQs articles while you can choose to chat with customers in real time. The FAQs that you show to customers are fully customizable. Re:amaze allows you to create and organize topics and articles you want and embed them inline within your store as well. Last but not least, you can see customer order data in the customer conversation with Re:amaze. Data is synced for order info, orders, staff notes, shipping and fulfilment status, etc.
Being powerful and efficient, Re:amaze can help you with marketing automation and customer experience enhancement. Get Re:amaze today and start awesome customer service in your storefront!