BigCommerce LiveHelpNow App by Livehelpnow
Are you looking for BigCommerce LiveHelpNow App Reviews or Alternatives? You are in the right place. In this article, we will discuss about LiveHelpNow reviews, rating, price and its alternatives. LiveHelpNow app has been developed by Livehelpnow with rating: 5.0/5 based on 5.0 reviews. LiveHelpNow price starts $21.00/month, 30 days free trial.
LiveHelpNow is a customer support application in the BigCommerce market to help you and your business team enhance sales and customer loyalty by... . read more.
LiveHelpNow Information
- Price: $21.00/month, 30 days free trial
- Rating: 1 - 5.0 / 5
- Vendor: Livehelpnow
Features of LiveHelpNow
- Allow customers to chat on your website or text on their phone
- Convert all emails to navigate support tickets, assigned and escalated per your workflow
- Enable your agents and customers to access for reference
- Answer to Facebook and Twitter messages from the same platform
- Use Help Bot to answer asked questions, get information from customers
About LiveHelpNow
LiveHelpNow is a customer support application in the BigCommerce market to help you and your business team enhance sales and customer loyalty by enabling your sales and support teams available to your store clients through Live chat, Text, Facebook messenger, Support Ticket or publish searchable self-help portal.
Detailed, LiveHelpNow is the leading software for eCommerce business doers to have online customer service tools that transforms online sales and customer service to be exceptional. Moreover, this app uses the PCI and HIPAA compliant to directly ensure orders from chat or email connected to the suite forms. Thereby, you can easily control and increase CSAT scores for your team with customer surveys in real-time. Besides, LiveHelpNow will convert all emails to navigate support tickets, assigned, and escalated per your workflow without any email clutter. The Knowledge Base system is also essential to combine with the Chat, Ticket, and Callback System to respond to your customers instantly. You can immediately view these answers as FAQ articles on a support page to fit your website’s design. Then, your agents and customers can easily see and reach for reference, so you can share best practices, generate new resources as needed. This app is also perfect for answering Facebook and Twitter messages from the same platform where you respond to live chat, SMS, and email inquiries. Additionally, LiveHelpNow customizes the Live Help Bot to ease the simple task of responding frequently asked questions, getting information from customers, route them to the right team.