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Top 100 New Year Resolutions For Online Business Owners & eCommerce Merchants

April 26, 2024
Written and researched by experts at AvadaLearn more about our methodology

By Sam Nguyen

CEO Avada Commerce

Top 100 New Year Resolutions For Online Business Owners & eCommerce Merchants
Top 100 New Year Resolutions For Online Business Owners & eCommerce Merchants

In 2024, online business owners face a dynamic digital landscape. Drawing from years of experience and insights from industry experts, these top 50 New Year resolutions encapsulate real user intent and proven strategies, fostering growth and customer-centricity. The best new year resolutions mirror real challenges and opportunities in navigating the evolving online marketplace. 

50 Must-View New Year Resolutions For Online Business Owners 

50 Must-View New Year Resolutions For Online Business Owners 
50 Must-View New Year Resolutions For Online Business Owners 
Prioritize Customer ExperienceEnhance user experience, ensure easy navigation, and provide efficient customer support.
Implement SEO StrategiesOptimize website for search engines to improve visibility and organic traffic.
Invest in CybersecurityStrengthen online security measures to protect customer data and business information.
Regularly Update ContentCreate fresh, engaging, and valuable content consistently to boost engagement.
Expand Social Media PresenceEngage with audience across various platforms to widen reach and increase visibility.
Enhance Mobile ResponsivenessEnsure the website is mobile-friendly, catering to the growing number of mobile users.
Embrace Video MarketingIncorporate more video content to effectively capture audience attention.
Focus on Email MarketingRefine email campaigns to provide personalized, relevant content for stronger relationships.
Implement A/B TestingTest and analyze different website elements to optimize conversions and user interactions.
Improve Loading SpeedsWork on reducing website loading times for better user experience and decreased bounce rates.
Expand Social Media Presence
Expand Social Media Presence
Expand Product/Service OfferingsDiversify offerings to cater to a broader audience base.
Collaborate with InfluencersPartner with influencers for brand promotion and reaching new potential customers.
Invest in Paid AdvertisingAllocate budget for targeted online advertising to increase brand visibility and attract leads.
Regularly Analyze DataUse analytics tools for insights and informed decision-making to drive business growth.
Create a Content CalendarPlan content creation and publication schedules for consistency and relevance.
Engage in Community BuildingFoster a community around the brand by hosting webinars, forums, or events.
Improve Product DescriptionsEnhance product/service descriptions for effective communication of value and benefits.
Offer Exceptional Customer ServiceProvide excellent customer support for building loyalty and trust.
Stay Updated with TrendsKeep abreast of industry trends and adapt strategies for competitiveness.
Optimize Conversion FunnelStreamline the purchasing process and remove friction points in the customer journey.
Create a Content Calendar
Create a Content Calendar
Enhance Payment OptionsProvide multiple secure payment methods to accommodate diverse customer preferences.
Implement ChatbotsIntegrate AI-driven chatbots for instant visitor support and assistance.
Create Engaging VisualsInvest in high-quality images, graphics, and infographics to enhance content appeal.
Conduct Customer SurveysGather feedback for understanding customer needs and improving offerings.
Develop a Crisis Management PlanPrepare for unforeseen circumstances with a solid crisis management strategy.
Offer PersonalizationUse data for personalized user experiences, from product recommendations to tailored content.
Improve Brand StorytellingCraft compelling narratives that resonate with the audience and humanize the brand.
Invest in Professional DevelopmentContinuously learn and update skills to adapt to evolving technologies and market trends.
Expand Global ReachExplore opportunities to cater to an international audience by localizing content and services.
Collaborate with Complementary BusinessesForm partnerships with businesses complementing your offerings for mutual growth.
Offer Personalization
Offer Personalization
Create and Share Case StudiesShowcase successful customer stories to build credibility and trust.
Implement Sustainable PracticesIncorporate eco-friendly initiatives in alignment with growing consumer preferences.
Regularly Review and Update PoliciesEnsure policies like terms of service, privacy policies, etc., are up-to-date and compliant.
Optimize Social ProofEncourage and display customer reviews and testimonials to build social proof.
Invest in Employee Well-beingPrioritize team well-being and foster a positive work culture.
Create a Knowledge BaseDevelop a repository of resources to assist customers and reduce support queries.
Streamline Inventory ManagementImplement efficient inventory systems to prevent stockouts and overstocking.
Experiment with New TechnologiesExplore emerging technologies like AR/VR for innovative customer experiences.
Engage in Thought LeadershipShare industry insights and expertise through blogs, podcasts, or speaking engagements.
Regularly Audit and Update Website DesignKeep website design fresh, intuitive, and aligned with brand image.
Optimize Social Proof
Optimize Social Proof
Embrace User-Generated ContentEncourage customers to create and share content related to your brand.
Improve Cross-Selling and Upselling StrategiesIdentify opportunities to increase sales through related product recommendations.
Create Loyalty ProgramsReward loyal customers to foster retention and encourage repeat purchases.
Network and Collaborate with PeersEngage with other online business owners for insights and potential collaborations.
Monitor Competitor ActivityStay aware of competitors’ strategies and market positioning for identifying gaps and opportunities.
Improve Internal CommunicationEnsure efficient communication within the team for better coordination and productivity.
Investigate New Revenue StreamsExplore new avenues to diversify income sources and mitigate risks.
Monitor and Respond to Online ReviewsAddress feedback, positive and negative, to maintain brand reputation.
Create Educational ContentOffer tutorials, guides, or courses related to the industry to establish authority.
Celebrate Milestones and AchievementsAcknowledge and celebrate business milestones to motivate the team and engage customers.
Monitor and Respond to Online Reviews
Monitor and Respond to Online Reviews

50 Must-View New Year Resolutions For eCommerce Merchants

50 Must-View New Year Resolutions For eCommerce Merchants
50 Must-View New Year Resolutions For eCommerce Merchants
Improve Website Loading SpeedOptimize website speed to reduce bounce rates and enhance overall user experience.
Strengthen CybersecurityInvest in robust security measures to safeguard customer data and ensure secure transactions.
Implement AI Chat SupportIntegrate AI-driven chatbots for instant customer support and query resolution.
Develop Omnichannel StrategySeamlessly integrate online and offline experiences for customers across multiple channels.
Expand International ShippingOffer efficient international shipping options to reach a global customer base.
Enhance Product PhotographyInvest in high-quality images to showcase products more effectively and boost sales.
Implement Social CommerceLeverage social media platforms for direct selling and engaging with customers.
Offer Hassle-Free ReturnsSimplify return policies to build trust and encourage more purchases.
Optimize SEO for eCommerce SiteImprove search engine visibility to attract more organic traffic and potential customers.
Create Interactive Product DemosProvide engaging demos to showcase product functionality and benefits more effectively.
Enhance Product Photography
Enhance Product Photography
Improve Checkout ProcessStreamline the checkout process to reduce cart abandonment and increase conversions.
Conduct Customer SurveysGather feedback to understand customer needs and preferences for product improvements.
Collaborate with InfluencersPartner with relevant influencers to reach a wider audience and boost brand credibility.
Invest in Content MarketingDevelop valuable content to educate and engage customers, establishing authority in the niche.
Implement User-Generated ContentEncourage customers to share their experiences, reviews, and content related to products.
Offer Subscription ServicesIntroduce subscription models for recurring revenue and enhanced customer loyalty.
Leverage Predictive AnalyticsUse predictive analytics to forecast trends and customer behavior for informed decision-making.
Enhance Customer SupportProvide proactive and responsive customer service through multiple channels.
Create Loyalty and Rewards ProgramsReward loyal customers to foster retention and encourage repeat purchases.
Collaborate with Complementary BrandsForm partnerships with brands complementing your offerings for mutual growth.
Create Loyalty and Rewards Programs
Create Loyalty and Rewards Programs
Improve Email Marketing StrategiesRefine email campaigns for personalized communication and increased conversions.
Implement Live Chat SupportOffer real-time assistance through live chat for immediate customer queries.
Enhance Payment OptionsProvide diverse and secure payment methods to accommodate various customer preferences.
Conduct A/B TestingExperiment with website elements to optimize layout, design, and user experience.
Invest in Influencer MarketingAllocate resources to leverage influencers to promote products and reach a wider audience.
Improve Supply Chain ManagementStreamline operations for efficient inventory management and timely order fulfillment.
Monitor Competitor StrategiesStay updated with competitors’ tactics to adapt and innovate for competitive advantage.
Create Informative How-To GuidesDevelop guides and tutorials to assist customers in using products or solving common issues.
Optimize Customer Data ManagementEnsure responsible and secure handling of customer data in compliance with regulations.
Develop a Social Responsibility PlanEmbrace corporate social responsibility initiatives to resonate with socially conscious consumers.
Implement Live Chat Support
Implement Live Chat Support
Invest in Video MarketingUtilize video content to showcase products, engage users, and drive conversions.
Implement Voice Search OptimizationOptimize content for voice search to adapt to changing search behavior patterns.
Collaborate with Micro-InfluencersPartner with niche-specific micro-influencers for targeted audience engagement.
Improve Product PackagingEnhance packaging to create memorable unboxing experiences and reinforce brand identity.
Conduct Market ResearchStay updated with market trends and customer preferences for informed business decisions.
Offer Limited-Time PromotionsCreate urgency and boost sales with time-sensitive promotional offers and discounts.
Enhance Social Media EngagementFoster active engagement with followers by responding promptly and fostering community interaction.
Implement Subscription BoxesIntroduce curated subscription boxes for recurring revenue and personalized customer experiences.
Create Seasonal Marketing CampaignsDevelop targeted campaigns for holidays and seasons to capitalize on seasonal shopping trends.
Utilize Influencer-Generated ContentCollaborate with influencers to create authentic content that resonates with their audience.
Enhance Social Media Engagement
Enhance Social Media Engagement
Prioritize Customer ExperienceEnhance user experience, ensure easy navigation, and provide efficient customer support.
Optimize Product DescriptionsCraft compelling, detailed descriptions to effectively showcase product features and benefits.
Implement Personalized RecommendationsUtilize data to offer tailored product recommendations, enhancing the shopping experience.
Expand Product CatalogDiversify offerings to cater to a broader audience, addressing varied needs and preferences.
Enhance Mobile Shopping ExperienceEnsure a seamless and user-friendly mobile shopping interface to accommodate mobile users.
Enhance Mobile Shopping Experience
Enhance Mobile Shopping Experience


Prioritizing customer experience is vital as it directly impacts customer satisfaction, retention, and advocacy. In 2024, with intense competition online, delivering exceptional experiences will differentiate businesses and foster long-term relationships with customers.
Diversifying offerings involves researching customer needs, identifying gaps in the market, and introducing complementary products or services. Online business owners can conduct surveys, analyze trends, and explore partnerships to expand their range and cater to a broader audience.
Cybersecurity safeguards customer data and business operations from cyber threats, a critical concern in the digital landscape. With increasing incidents of cyberattacks, prioritizing cybersecurity ensures trust, protects sensitive information, and upholds the reputation of the business.
User-generated content (UGC) is a powerful tool for building brand credibility and engagement. Online business owners can encourage customers to share their experiences through reviews, testimonials, or social media posts, thereby creating authentic content that resonates with a wider audience.
Staying abreast of industry trends is crucial for remaining competitive and adaptable. It enables business owners to anticipate changes in consumer behavior, technology advancements, and market shifts, allowing them to tailor their strategies, products, and services accordingly for sustained growth and relevance in 2024 and beyond.

Bottom line

In closing, these resolutions for the new year, forged from real experiences and expert guidance, embody the essence of user-driven success in 2024’s digital realm. They’re not just goals; they’re a roadmap, reflecting the pulse of customer-centric strategies and proven pathways to online business triumph.

Sam Nguyen is the CEO and founder of Avada Commerce, an e-commerce solution provider headquartered in Singapore. He is an expert on the Shopify e-commerce platform for online stores and retail point-of-sale systems. Sam loves talking about e-commerce and he aims to help over a million online businesses grow and thrive.